FREIGHT EXCEPTIONS, HANDLED.

Rejected Loads. Damaged Freight. Distressed Product.

We resolve the chaos — so your team doesn’t have to.

Freight exceptions disrupt everything.

Whether you're a shipper, carrier, or broker, one bad load can grind operations to a halt. Time gets wasted. Costs pile up. Customer trust takes a hit. FreightSOS is the on-demand service for resolving freight exceptions — fast. Restacks. Donations. Reroutes. Responsible disposal. All handled with one call, one email, no hassle.

End-to-End Exception Resolution. Fast.

We don’t just respond. We solve problems. In minutes, not days.

What We Handle:

  • Rejected or distressed loads

  • Damaged freight

  • Product temperature issues

  • Truck breakdowns mid-transit

  • Facility rejections or missed delivery windows

What We Do:

  • Locate restack partners or new receivers

  • Coordinate donations or repurposing (animal feed, etc.)

  • Find and manage landfill or recycling solutions

  • Handle site communication and documentation

  • Get your driver back on the road

WHO WE HELP:

SHIPPERS

Your name’s on the line when things go wrong. We help you preserve relationships by stepping in and taking care of the issue for you. Hands off, but fully handled.

CARRIERS

Your driver’s stuck with a rejected load. We get them moving again, quickly — without endless phone calls or waiting for answers. Resolve freight exceptions in minutes, not hours.

BROKERS

Keep your ops team focused. We manage the messy aftermath of rejected or distressed freight quickly so your people don’t have to. Offload the product — and the problem.

WHY FREIGHTSOS?

✅ Fast Resolution: We respond in minutes — not hours or days. Most exceptions are resolved same-day.

✅ Real Coordination, Not Just Referrals: We don’t send you links and phone numbers. We make the calls, coordinate the details, and see it through.

✅ Hands-Off for Your Team: No need to tie up dispatch, ops, or logistics managers. We manage the process from start to finish.

✅ Sustainable Where Possible: Food banks. Farms. Recycling. When the product can be repurposed, we make it happen — responsibly.

What partners are saying

"FreightSOS is a reliable partner in business who we depend on to help donate our distressed product and expand our OSSD resolution choices."

-Director Of Transportation, Oatly

"FreightSOS has been a great help in giving back to our community by connecting us directly to companies looking to solve their rejections and excess product."

-Community Food Bank Of New Jersey